Sales Agreement

NOVASKIN DISTANCE SALES AGREEMENT Last Updated: 25/04/2025 Agreement Version: 2 Website: novaskin.bio Sales Channel: Novaskin official website and/or authorised digital sales channels of the Seller This Distance Sales Agreement governs the sale, payment, delivery, right of withdrawal, return conditions and mutual rights and obligations of the Buyer and the Seller regarding cosmetic products ordered electronically through the Seller’s website or authorised digital sales channels. Before completing the order, the Buyer confirms that they have read, understood and electronically approved this Distance Sales Agreement, the Preliminary Information Form, the Return and Hygiene Policy, the Product Terms of Use and Disclaimer, the Privacy Policy and the Personal Data Protection Notice. The Buyer further acknowledges that placing an order creates a payment obligation. 1. PARTIES 1.1. SELLER INFORMATION Legal Name: ZEYNEP YILDIZ Brand Name: Novaskin Address: GÜLLER PINARI MAH. AHMET TOKUŞ BLV. SEZEN NO: 37 KAPI NO: 10 ALANYA/ ANTALYA Phone: +905301210369 Email: [email protected] Tax Office: ALANYA Tax Number: 9651286702 Website: novaskin.bio Hereinafter referred to as the “Seller.” 1.2. BUYER INFORMATION Full Name / Trade Name: The person specified in the order form Delivery Address: The address specified in the order form Billing Address: The address specified in the order form Phone: The phone number specified in the order form Email: The email address specified in the order form Order Number: The number generated by the system upon completion of the order Hereinafter referred to as the “Buyer.” The accuracy of the information provided by the Buyer in the order form is the responsibility of the Buyer. The Seller shall not be liable for delays, failed deliveries, incorrect deliveries, return issues or failure of notifications to reach the Buyer due to incomplete, incorrect or outdated address, phone, email or billing information. 2. DEFINITIONS For the purposes of this Agreement: Seller means the natural or legal person offering products for sale under the Novaskin brand. Buyer means the person placing an order through the Seller’s website or authorised digital sales channel. Consumer means a natural or legal person acting for non-commercial and non-professional purposes. Product means all serums, creams, lotions, cleansers, skincare products, cosmetic formulations and similar products offered under the Novaskin brand. Website means [novaskin.bio], [novaskin.bio.shop] or any other digital sales platform authorised by the Seller. Order means the purchase transaction created when the Buyer selects a product through the Website and completes the payment step. Preliminary Information Form means the document presented to the Buyer before completion of the order, containing mandatory information regarding the product, price, delivery, right of withdrawal, returns, shipping, Seller details and related matters. Durable Medium means any tool such as email, SMS, user account, electronic document or similar medium that allows the Buyer to store and access the relevant information for a reasonable period of time. Protective Element means any packaging, box, band, seal, film, cap, inner protection, pump lock, dropper protection, hygiene barrier or similar element used to preserve the health, hygiene, safety or resale integrity of the Product. 3. SUBJECT OF THE AGREEMENT The subject of this Agreement is the sale, payment, delivery, right of withdrawal, return procedures, hygiene exceptions and mutual rights and obligations of the Parties concerning the Product or Products ordered electronically by the Buyer through the Seller’s Website. This Agreement has been prepared in accordance with the Turkish Consumer Protection Law No. 6502, the Turkish Regulation on Distance Contracts and other applicable mandatory legal provisions. This Agreement applies only to purchases made through the Seller’s official sales channels. Products purchased from unauthorised sellers, second-hand platforms, individual sellers through social media or third parties of unverifiable origin are outside the scope of this Agreement. 4. FORMATION OF THE AGREEMENT AND ELECTRONIC APPROVAL Before completing the order through the Website, the Buyer confirms that they have reviewed, understood and electronically approved: the essential characteristics of the Product, the total sales price, the price including VAT, shipping and delivery costs, if any, the payment method, delivery information, the right of withdrawal, exceptions to the right of withdrawal, return conditions, Seller information, the Preliminary Information Form, this Distance Sales Agreement. The Buyer expressly acknowledges at the payment step that the order creates a payment obligation. Completion of the order means that the Buyer accepts the provisions of this Agreement. The Seller shall implement the necessary technical arrangements allowing the Buyer to review and approve this Agreement and the Preliminary Information Form before placing the order. Electronic approval records, order records, payment records and system logs may be used as evidence in the event of a dispute. 5. PRELIMINARY INFORMATION AND BUYER DECLARATIONS The Buyer confirms that they have reviewed all information contained in the Preliminary Information Form before completing the order. The Buyer specifically acknowledges having been informed about: the Seller’s legal name and contact details, the essential characteristics of the Products, the cosmetic nature of the Products, the fact that the Products are not medicines or medical treatment products, the total sales price, the payment method, delivery conditions, shipping costs, the right of withdrawal, exceptions to the right of withdrawal, Products that cannot be returned due to hygiene reasons, complaint and application channels, dispute resolution authorities. The Buyer declares that all information provided before placing the order is accurate, complete and up to date. The Seller shall not be responsible for delays, failed deliveries, incorrect deliveries, invoice errors or communication problems arising from incorrect information provided by the Buyer. 6. PRODUCT AND ORDER INFORMATION The following information regarding the Product or Products subject to this Agreement shall be included in the order screen approved by the Buyer, the Preliminary Information Form, electronic order records and/or invoice: product name, brand, type, category, quantity, unit price, total sales price, price including VAT, discount amount, if any, shipping fee, payment method, delivery address, billing address, estimated delivery period, order number. Upon completion of the order, the order summary generated by the system may be sent to the Buyer via email, user account, SMS or another durable medium. 7. NATURE OF THE PRODUCTS AND COSMETIC USE LIMITATION Novaskin products are cosmetic products. They are formulated for application to the external surfaces of the human body. The Products are not: medicines, medical devices, prescription treatment products, products intended to diagnose, treat, cure or prevent any disease. Ingredient information, product descriptions, social media content, advertising materials or product page statements are provided solely for cosmetic product information purposes. They do not constitute medical advice, dermatological diagnosis or treatment recommendation. The Buyer acknowledges that if they have a skin disease, allergy, pregnancy, breastfeeding status, chronic skin sensitivity, active dermatological treatment or any similar special health condition, they should consult a physician or dermatologist before using the Product. 8. PRICE, TAXES AND ADDITIONAL COSTS The sales price of the Products shall be the price displayed on the Website at the time of order and approved by the Buyer. Whether VAT is included in the Product price shall be clearly displayed on the order screen. Shipping costs, delivery charges, campaign discounts, gift products, coupon use or any other additional costs shall be shown to the Buyer before the order is completed. The Seller may not request any additional fee that was not clearly shown to the Buyer before completion of the order. However, additional costs arising from reasons attributable to the Buyer, such as providing an incorrect address, refusing delivery, failing to collect the shipment within the required period or requesting special delivery, may be charged to the Buyer. The Seller reserves the right to change prices, campaigns and discounts displayed on the Website without prior notice. However, for completed and accepted orders, the price approved at the time of order shall apply. 9. CAMPAIGNS, DISCOUNTS AND GIFT PRODUCTS The Seller may offer campaigns, discounts, coupons, promotions, gift products or free shipping from time to time. The validity period, stock availability, product scope and terms of use of campaigns shall be determined by the Seller. In the event of a return for campaign-based orders, if the remaining order no longer meets the campaign conditions after the return, the campaign advantage, discount, gift product or free shipping benefit may be recalculated. For orders including gift products, the gift product must also be returned unused, unopened and in resalable condition in the event of withdrawal or return. If the gift product is not returned, has been used, or has lost its hygiene or resale condition, the value of the gift product may be deducted from the refund amount. 10. PAYMENT TERMS The Buyer shall pay the order amount using one of the payment methods offered on the Website. Payment methods may include: credit card, debit card, virtual card, bank transfer / EFT, digital payment systems, cash on delivery, other payment methods offered by the Seller. The Seller reserves the right to change payment methods, remove certain payment methods or add new payment methods. For payments made by credit card or debit card, the payment transaction is processed through the relevant bank, payment institution or payment infrastructure. The Seller shall not be liable for technical failures, payment rejection, authorisation issues, security checks or delays caused by the bank or payment institution. The order shall not be deemed final unless the payment is completed. If payment is not received by the Seller, payment approval is not obtained, or the transaction is cancelled by the bank or payment institution, the Seller shall not be obliged to deliver the Product. 11. PAYMENT SECURITY AND SUSPICIOUS TRANSACTIONS The Seller has the right to review transactions it considers suspicious in order to ensure payment security. The Seller may suspend the order, request additional verification or cancel the order in the following cases: payment details do not match the order holder, high-value or unusual orders are placed, suspicion of fraud exists, stolen card notification is received, a risk warning is issued by the payment institution, incomplete or incorrect contact information is provided, suspicion of misuse, fraud or deception exists. If the order is cancelled in such cases, any amount collected shall be refunded in accordance with the relevant payment method. 12. INVOICE AND ELECTRONIC DOCUMENTS The Seller shall issue the invoice for the order in accordance with applicable legislation. The invoice may be delivered to the Buyer as: electronic invoice, e-archive invoice, paper invoice, electronic document link. The Buyer is responsible for checking that the invoice information is accurate and complete. After the order is completed, invoice information may be changed only to the extent permitted by applicable legislation and the Seller’s systems. For corporate invoice requests, tax office, tax number, company legal name and billing address must be entered completely and accurately. 13. DELIVERY CONDITIONS The Product subject to the Agreement shall be delivered to the delivery address specified by the Buyer in the order form or to the person/institution designated by the Buyer. Delivery shall be carried out through the Seller’s contracted cargo company or logistics service provider. The Seller shall endeavour to deliver the order to the shipping provider as soon as possible. However, delivery time may vary depending on stock availability, order volume, delivery address, operational conditions of the shipping provider, public holidays, weekends, force majeure events and similar reasons. Unless otherwise expressly stated, the Seller is obliged to deliver the ordered Product to the Buyer without exceeding the maximum statutory delivery period. 14. DELIVERY ADDRESS AND RECIPIENT The Buyer is responsible for providing the delivery address accurately, completely and in a manner suitable for cargo delivery. If a person other than the Buyer is present at the delivery address, delivery to such person shall be deemed delivery to the Buyer. If the Buyer is not present at the specified address, the address is incorrect, the shipment is not collected from the cargo branch within the required period, or delivery cannot be completed due to reasons attributable to the Buyer, additional shipping, return or reshipment costs may belong to the Buyer. 15. SHIPPING FEE Unless otherwise expressly stated on the Website or order screen, the shipping fee shall be borne by the Buyer. The Seller may cover the shipping fee for certain order amounts, campaign periods or specific products. For orders benefiting from free shipping campaigns, if a withdrawal or partial return causes the order amount to fall below the free shipping threshold, the Seller may reassess the shipping benefit to the extent permitted by applicable law. 16. DELIVERY RISK AND DAMAGE Until the Product is delivered to the Buyer or a third party designated by the Buyer, the Seller is responsible for the risk of loss or damage during shipment. However, if the Buyer requests shipment through a carrier other than the one designated by the Seller, the Seller may not be responsible for loss or damage occurring after the Product is handed over to the requested carrier. The Buyer should inspect the shipping package upon delivery. If the package appears crushed, torn, wet, opened, leaking, broken or damaged, the Buyer should request a damage report from the cargo officer and photograph the condition. In damaged delivery cases, the Buyer should keep the product packaging, shipping box, invoice and any damage reports. Failure to preserve these documents may make the damage assessment process more difficult. 17. IMPOSSIBILITY OF DELIVERY If the supply or delivery of the ordered Product becomes impossible, the Seller shall notify the Buyer within a reasonable period after becoming aware of this situation. In such case, the Seller may: offer an equivalent product, cancel the order, refund the amount collected from the Buyer. The Buyer is not obliged to accept an equivalent product. If the Buyer does not accept the equivalent product, the amount collected shall be refunded in accordance with the payment method. Temporary unavailability of stock shall not in itself be considered legal impossibility. However, if it becomes clear that supply cannot be provided within a reasonable period, the Buyer shall be informed. 18. GENERAL OBLIGATIONS OF THE BUYER The Buyer is obliged to: provide accurate order information, specify the delivery address completely, keep contact information up to date, read the Preliminary Information Form and this Agreement, review the product packaging and instructions for use, use cosmetic products in accordance with their intended purpose, check the product ingredients, act carefully regarding known allergens, keep the Product away from children and pets, store the Product under suitable conditions, return the Product in undamaged, complete and resalable condition if returning it. The Seller shall not be liable for damages arising from the Buyer’s use contrary to the instructions, improper storage, damage to the packaging, contamination of the Product or mixing of the Product with other substances. 19. COSMETIC PRODUCT USE WARNINGS The Buyer acknowledges that Novaskin products are for external use only. Products must not be: swallowed, applied into the eyes, applied to open wounds, applied to burned or irritated skin, used for medical treatment purposes, shared with others in a way that creates hygiene risks. Before using the Product, the Buyer must review the Ingredients / INCI list on the product packaging. If the Buyer has a known allergy or sensitivity, they should seek professional advice before using the Product. The Seller may also provide separate Product Terms of Use, Safety Warnings and Disclaimer. The Buyer is responsible for reviewing the relevant document before using the Product. 20. RIGHT OF WITHDRAWAL The Buyer has the right to withdraw from the Agreement within 14 days from the date the Product is delivered to the Buyer or to the third party designated by the Buyer, without giving any reason and without paying any penalty. If multiple Products under a single order are delivered separately, the withdrawal period begins on the date the final Product is delivered. The Buyer may also exercise the right of withdrawal before the Product is delivered. In order for the right of withdrawal to be deemed exercised within the period, it is sufficient for the withdrawal notice to be directed to the Seller within the 14-day period. 21. METHOD OF EXERCISING THE RIGHT OF WITHDRAWAL The right of withdrawal must be exercised in writing or through a durable medium. The Buyer may send the withdrawal notice through the following channels: Email: [●] Address: [●] Customer Support Form: [●] Account Panel / Return Request Screen: [If available ●] Use of the sample withdrawal form is not mandatory. The Buyer may exercise the right of withdrawal through any written statement clearly expressing the decision to withdraw. A withdrawal notice made by phone may not be sufficient for evidentiary and durable-record purposes. Therefore, the Buyer should submit the notice in writing or through a durable medium. 22. EXCEPTIONS TO THE RIGHT OF WITHDRAWAL The right of withdrawal cannot be exercised for the following Products: Products prepared specifically in line with the Buyer’s requests or personal needs, Products that may deteriorate quickly or expire, Products whose packaging, band, seal, package, cap, hygiene barrier or similar protective elements have been opened after delivery and whose return is not suitable for health or hygiene reasons, Products that have been used, tested, contacted with skin or lost their resalable condition, Products whose product safety or hygiene integrity has been compromised. Since Novaskin products are cosmetic products such as serums, creams, lotions and skincare products, Products whose packaging has been opened, protective seal has been broken, hygiene barrier has been removed, Product has been tested, pump/dropper has contacted the skin or product safety has become questionable may not be accepted for return under the right of withdrawal due to hygiene reasons. This exception does not eliminate claims relating to defective products, incorrect product delivery, damaged delivery or manufacturing defects. 23. CONDITIONS FOR RETURNABLE PRODUCTS A Product to be returned under the right of withdrawal must be: unused, untested, unopened in terms of protective elements, in undamaged packaging, hygienically intact, complete, undamaged, suitable for resale. The invoice, gift product, promotional product, accessory, sample, box, protective packaging and all complementary elements sent with the Product should, where possible, be returned together with the Product. If the Product’s packaging, box, seal or hygiene barrier has been opened, if the Product has contacted the skin, or if it is determined that the Product has lost hygienic conditions suitable for resale, the return request may be rejected. 24. RETURN PROCEDURE After submitting the withdrawal notice to the Seller, the Buyer must return the Product to the Seller within the period prescribed by applicable legislation. The returned Product must be sent to the return address notified by the Seller and, where applicable, through the contracted cargo company. If a carrier other than the one specified by the Seller in the preliminary information or return instructions is used, any additional shipping costs, delays, loss or damage may be the responsibility of the Buyer. The Product must be packaged in a manner that prevents damage during return shipment. The Buyer may be held responsible for damage caused by insufficient packaging. 25. REFUND If the right of withdrawal is duly exercised and the return conditions are met, the Seller shall refund the amount collected from the Buyer within the period prescribed by applicable legislation. The refund shall be made using a method compatible with the payment instrument used by the Buyer during purchase. For credit card payments, the refund shall be reflected to the Buyer’s card account depending on the relevant bank’s processes. The Seller shall not be liable for delays caused by banks. The Seller has the right to inspect whether the returned Product complies with the right of withdrawal conditions. If it is determined that the Product has been opened, used, lost its hygiene condition, is incomplete, damaged or no longer resalable, the return request may be rejected or the Product may be sent back to the Buyer. 26. PARTIAL RETURNS The Buyer may exercise the right of withdrawal only for certain Products in orders containing multiple Products. In partial returns, the following may be reassessed: the price of the returned Product, campaign conditions, gift product status, free shipping threshold, coupon or discount applications. If the order loses the campaign conditions as a result of the partial return, the discount or benefit provided under the campaign may be deducted from the refund amount. 27. DEFECTIVE PRODUCTS, INCORRECT PRODUCTS AND DAMAGED DELIVERY Exceptions to the right of withdrawal do not eliminate the Buyer’s statutory rights arising from defective products. If the Buyer receives: an incorrect Product, a missing Product, a damaged Product, a Product with a manufacturing defect, a Product that does not conform to the essential characteristics specified in the order, the Buyer may exercise their statutory rights. The Buyer should notify the Seller of any damaged, incorrect or defective product claim as soon as possible and provide product photos, order number, invoice information, shipping package and any damage report. The Seller shall review the application and inform the Buyer regarding replacement, return, refund, product inspection or other legal remedies. 28. PRODUCT INSPECTION RIGHT The Seller has the right to inspect Products subject to return, defect, damage, reaction, leakage, deterioration, packaging defect or manufacturing defect claims. Within the scope of inspection, the Seller may assess: batch/lot number, expiry date, packaging condition, storage conditions, signs of use, product amount, odour, colour and texture of the Product, shipping process. Where deemed necessary, the Seller may refer the Product to technical review, quality control or the relevant supply/production unit. 29. ALLERGIC REACTIONS AND USE-RELATED NOTIFICATIONS Cosmetic products may cause different reactions on different skin types. The Buyer is responsible for checking the ingredients list and performing a patch test before using the Product. If redness, itching, burning, swelling, rash, blistering or similar reactions occur after use, the use of the Product must be discontinued immediately and medical attention should be sought where necessary. When contacting the Seller in such cases, the Buyer should provide: order number, product name, lot/batch number, expiry date, method of use, frequency of use, date of reaction, other cosmetic/medical products used, photos of the Product and packaging, any medical assessment, if available. Such notification does not constitute direct acceptance of liability by the Seller. The Seller evaluates the notification within the scope of product safety, quality control and customer support processes. 30. PRODUCT STORAGE CONDITIONS The Buyer is obliged to store the Products in accordance with the storage conditions indicated on the packaging. Unless otherwise stated, Products must be stored: away from direct sunlight, in a cool and dry place, at room temperature, out of the reach of children, away from pets, with the cap closed, in their original packaging. The Seller shall not be liable for deterioration caused by improper storage, excessive heat/cold, humidity, sunlight, introduction of water or foreign substances, leaving the cap open or damage to the packaging. 31. UNAUTHORISED SELLERS AND AUTHENTICITY The Seller can only assess Products purchased from its official sales channels or authorised sales points. For Products purchased from unauthorised sellers, second-hand platforms, social media accounts, individuals selling opened products or sources of uncertain origin, the Seller cannot guarantee: authenticity, storage conditions, packaging integrity, expiry status, hygiene condition, transportation conditions. The Seller may not accept responsibility for issues arising from such Products. 32. ORDER CANCELLATION The Buyer may request order cancellation before the order is handed over to cargo. If, after review by the Seller, the Product has not yet been shipped, the order may be cancelled and the collected amount refunded in accordance with the payment method. If the Product has already been shipped, the process shall be evaluated under the right of withdrawal and return provisions. The Seller reserves the right to cancel an order in the following cases: Product is out of stock, payment security risk exists, incorrect pricing, technical system error, unlawful order, unusual bulk purchase not intended for personal use, suspicion of misuse, impossibility of delivery. 33. STOCK, PRICE AND TECHNICAL ERRORS Product information, stock availability, prices and campaigns displayed on the Website may be shown incorrectly due to technical or operational reasons. In the event of an obvious price error, system error, stock error, payment infrastructure error or material error in product information, the Seller may cancel the order. In such case, any amount collected from the Buyer shall be refunded. The Buyer may not demand delivery of a Product based on a price or stock indication that is clearly erroneous. 34. COMMERCIAL PURCHASES AND BULK ORDERS Sales through the Website are primarily intended for end-consumer use. The Seller reserves the right to reject, limit or cancel orders that appear to be intended for commercial resale, exceed ordinary consumer use, involve unusually high quantities or appear suspicious. Without the written approval of the Seller, Novaskin products may not be resold, listed on marketplaces, offered under another brand or placed into commercial circulation. 35. INTELLECTUAL PROPERTY RIGHTS The Novaskin brand, logo, product images, packaging designs, texts, slogans, product descriptions, photographs, graphic designs, software and digital content belong to the Seller or the relevant rights holders. The Buyer may not copy, reproduce, modify, distribute, use commercially or allow third parties to use such content without the written permission of the Seller. Purchase of Products does not grant the Buyer any licence, right of use or representation authority regarding the Novaskin brand or intellectual property rights. 36. PROTECTION OF PERSONAL DATA Personal data shared by the Buyer within the scope of the order may be processed for the purposes of receiving the order, processing payment, delivering the Product, issuing invoices, providing customer support services, conducting return/exchange procedures, fulfilling legal obligations and resolving disputes where necessary. Personal data shall be processed in accordance with the Turkish Personal Data Protection Law No. 6698 and applicable legislation. The Buyer may access detailed information regarding the processing of personal data through the Seller’s Personal Data Protection Notice and Privacy Policy. Commercial electronic communication may be subject to the Buyer’s separate consent. The Buyer may withdraw commercial communication permissions at any time. 37. ELECTRONIC COMMUNICATION AND NOTIFICATIONS The Seller may send notifications regarding orders, payment, delivery, shipping, returns, invoices, customer support and contractual processes through the email address, phone number, SMS, user account or other durable medium provided by the Buyer. The Buyer confirms that the contact information provided is accurate and up to date. The Seller shall not be responsible for failure of notifications to reach the Buyer due to incorrect or outdated contact information provided by the Buyer. 38. EVIDENCE AGREEMENT The Parties agree that the following records may be used as evidence in disputes arising from this Agreement, provided that they have been lawfully kept: Seller’s commercial books and records, electronic order records, payment records, system logs, email correspondence, shipping records, invoice records, customer support records, return request records. This provision does not eliminate the Buyer’s evidentiary rights arising from mandatory legislation. 39. LIMITATION OF LIABILITY The Seller is obliged to deliver the Products subject to the Agreement in accordance with the order, complete and undamaged. However, the Seller shall not be liable for damages arising from: use contrary to the instructions for use, use without a patch test, use despite a known allergen, improper storage of the Product, damage to the packaging by the Buyer, introduction of foreign substances into the Product, improper mixing with other products, Products purchased from unauthorised sellers, use of expired Products, failure to seek professional advice where medical consultation is required. This provision shall not be interpreted as excluding the Seller’s liability arising from wilful misconduct, gross negligence, defective products, product safety obligations or mandatory consumer legislation. 40. FORCE MAJEURE Events occurring beyond the control of the Parties that prevent or delay the performance of obligations shall be considered force majeure. The following may be considered force majeure events: earthquake, flood, fire, epidemic, war, terrorist act, strike, lockout, decisions of public authorities, import/export restrictions, cargo and logistics disruptions, infrastructure failures, power outages, internet and communication interruptions, cyberattacks, supply chain disruptions. During the force majeure period, the obligations of the Parties may be suspended. If the force majeure event continues for an extended period, the Parties may communicate regarding order cancellation or refund. 41. ASSIGNMENT AND TRANSFER The Buyer may not assign or transfer rights and obligations arising from this Agreement to third parties without the written consent of the Seller. The Seller may transfer contractual processes to relevant third parties in cases such as transfer of business operations, company merger, brand transfer, operational restructuring or service provider change, provided that the Buyer’s mandatory rights remain reserved. 42. AMENDMENTS TO THE AGREEMENT The Seller may update the agreement texts, policies and terms of use published on the Website, provided that such updates comply with applicable legislation. For each order, the agreement provisions approved by the Buyer on the order date shall apply. Updated agreement texts shall apply to orders placed after the date of publication. 43. DISPUTE RESOLUTION This Agreement shall be governed by Turkish law. Where the Buyer qualifies as a consumer, disputes shall be submitted to the Consumer Arbitration Committees located at the Buyer’s place of residence or where the consumer transaction was made, within the monetary limits announced by the Turkish Ministry of Trade for the relevant year. For disputes exceeding the monetary limits, Consumer Courts shall have jurisdiction. In places where there is no Consumer Court, Civil Courts of First Instance may act as Consumer Courts. For buyers acting for commercial or professional purposes, consumer legislation provisions may not apply. In such cases, general courts and relevant commercial law provisions shall apply. 44. EFFECTIVE DATE This Agreement enters into force when the Buyer completes the order through the Website and gives electronic approval. By completing the order, the Buyer declares that they have read, understood and accepted: this Distance Sales Agreement, the Preliminary Information Form, the Return and Hygiene Policy, the Product Terms of Use and Disclaimer, the Privacy Policy, the Personal Data Protection Notice. 45. STORAGE OF THE AGREEMENT This Agreement may be stored in the Seller’s systems after completion of the order and may be delivered to the Buyer via email, user account or another durable medium. The Buyer may save or print the agreement and preliminary information texts relating to the order.